Frequently Asked Questions
1. General Questions
What products do you offer?
We specialize in custom engraved limestone for home decor, memorials, business signage, and more. Each piece is crafted and designed to suit your specifications.
Do you offer custom engraving?
Yes! We can engrave names, dates, logos, family crests and custom designs. Just send us your details, and we’ll create a unique limestone piece for you.
What type of limestone do you use?
We use high-quality natural quarried limestone, carefully selecting smaller pieces that are unsuitable for building stone. Instead of letting them go to waste, we give them a new purpose—transforming them into beautiful, durable, and timeless engraved pieces. Our process ensures that each stone finds a second life, preserving its natural beauty while reducing waste.
2. Ordering & Customization
How do I place an order?
You can order directly from our website Products – My Piece of Ireland. Please fill in any customization requirements in the space provided. For more custom requests Contact – My Piece of Ireland and we’ll guide you through the process.
Can I see a preview before engraving?
Yes! We provide a digital proof for approval before engraving to ensure accuracy.
How long does it take to complete an order?
Our standard processing time is 3 business days, but custom orders may take longer depending on complexity.
Do you offer bulk discounts?
Yes, we provide discounts on large or bulk orders. Contact us for a quote.
3. Shipping & Delivery
Do you ship worldwide?
Yes!
How much does shipping cost?
Shipping costs vary based on size and destination.
How is the limestone packaged for shipping?
We carefully package each piece with protective materials to prevent damage during transit.
4. Returns & Refunds
Can I return a custom-engraved piece?
Since each item is custom-made, we do not accept returns unless the item arrives damaged or there is an engraving error.
What if my order arrives damaged?
Please inspect your order upon arrival. If damaged, email us at sales@mypieceofirelans.com within 3 days with photos, and we’ll resolve the issue.
5. Care & Maintenance
How do I clean my engraved limestone?
Use a soft cloth and mild soap with water. Avoid harsh chemicals or abrasive brushes.
Can limestone be placed outdoors?
Yes! Our limestone is durable and weather-resistant, making it perfect for outdoor use. we do recommend keeping it off very wet or swampy surfaces to preserve its beauty.
6. Contact Us
Still have questions? We’re happy to help!
Contact – My Piece of Ireland