Policies & Refunds

1. Shipping Policy

Processing Time

• Orders are processed within 3 business days.
• Custom, large or engraved orders may take additional time

Shipping Rates & Delivery

• Ireland: 1-3 business days  - FREE 
• UK & Europe: 3-7 business days  - FREE for orders over €130
• USA & Canada 7-10 business days  - FREE for orders over €130

International Shipping

• We ship worldwide
• International delivery times may vary due to circumstances beyond our control
• Customers are responsible for duties and customs fees

2. Return & Refund Policy

Eligibility for Returns

• Items can be returned within 14 days of delivery
• Items must be unused, in original condition, and in original packaging
• Custom or engraved items are non-refundable unless defective or damaged

How to Request a Return

1. Contact us at sales@mypieceofireland.com with your order number and reason for return
2. We’ll provide return instructions if your request is approved
3. Refunds are processed within 3 days after we receive the return

Non-Returnable Items

• Custom or engraved items
• Sale or clearance items
• Gift cards

3. Exchanges

• If your item is defective or damaged, we’ll exchange it for the same item.
• Contact us within 3 days of delivery.

4. Order Cancellations

• Orders can be canceled within 12 hours of purchase.

5. Contact Information

For any questions, go to our contact us page, or call us on 
📞+353 838301946